WHY WE NEED PHOTOS OF YOUR HAIR BEFORE YOUR APPOINTMENT

If you’re a new guest to The Guild, we’ve likely asked you to send 3 photos of what your hair currently looks like and 2-3 years of colour history. We do this for FOUR reasons:

#1. We’re a team with MANY different skill sets. If we feel like the colour you want to achieve is actually one of our teammates’ areas of expertise, we will recommend them to you. Not every hair stylist is the stylist for you, and that’s ok!

#2. We want to make sure we have the right amount of time blocked off for you. We hate disappointing you when you’ve booked in for two hours, but really we need double the amount of time to achieve what you’re wanting.

#3. We like to get a vision of what we’re working with before we get to meet you. It helps us come up with a partial game plan before you even sit in our chair.

#4. It gives us time to educate you and set you up for realistic expectations for the amount of time you’ve blocked off with us.

All of that being said, (if you’re reading this far) thank you so much for being patient with us during the booking process. We really just want to make sure we’re set up for an amazing first visit!

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GOING PLATINUM ISN’T FOR EVERYONE